Sears

Reviews about Sears

• Tad Russell

  Aug, 28 2018
  ★ ☆ ☆ ☆ ☆
  I hate to pile on, but I feel a fair review is necessary of my most recent attempt at a purchase with Sears.
  
  I ordered a an upright freezer online for a home delivery and installation. After 2 1/2 weeks of emails and phone calls I finally received a delivery date and time range. We made sure someone took off time from work to be here for the delivery. They were a no-show and no call. I communicated with the store and they had absolutely no idea about the order or less the delivery. I got in touch with someone who claimed to be in management and they were non-apologetic and quite frankly condescending. I canceled my order and am now writing this regrettable survey for a sticks and bricks store whose time has come and gone.

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