Triangle Visions Optometry

Reviews about Triangle Visions Optometry

• John Gallis

  Aug, 06 2018
  ★ ★ ★ ★ ☆
  EDIT: I'm impressed with how quickly and professionally the issue was resolved. I have updated my rating to 4 stars because I am satisfied with how well the issue was resolved.
  
  Generally, I've had a good experience with the doctors here. However, on my last visit, I wanted to get a new contact lens prescription. But on being taken back to the exam room, I was told I needed to sign this form which stated that the exam could cost $100+. I asked whether this is covered by my insurance, and the person had no idea, so afterward I asked someone up front and they told me that yes, contact lens fitting is covered. So I made another appointment for the contact lens fitting, and received a trial box of lenses to try. I was told clearly that the contact lens fitting was covered. So, I decided I'd like to try to trial lenses first before buying, and was told that this would be fine.
  
  Well, now I've found out I owe a certain amount of money. Insurance didn't cover it because I didn't buy the contact lenses on the same day of the exam. When I called my insurance provider to ask why this information isn't written on my summary of benefits, the agent informed me that it's part of the contract with the provider, and it's the responsibility of the provider (Triangle Visions) to inform me of this (which they never did).
  
  It wasn't a good experience, having to make two appointments and now this surprise. I chose Triangle Visions because of good reviews and being near to my home, but am not sure I will continue using them as my provider.
• Brandy Stewart

  Feb, 07 2018
  ★ ★ ★ ★ ★
  We were seen on time. The waiting area is very nice and not over crowded. We were seen right on time. Great eye exam and nice selection of glasses on site.

Photos and maps

Nearest places

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  Establishment

  2311 Englert Drive, Durham, NC 27713

  +1 800-463-3339

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  Closed now: Until 08:00am
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  +1 919-484-1300

  kestrelheights.org
• S Alston Ave at Englert Dr

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  United States, Durham, NC 27713
• S Alston Ave at Englert Dr (NB)

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• The River Church

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  +1 919-433-0333

  theriverdurham.com
• Kinetic Systems Inc

  Establishment, General contractor

  4900 Prospectus Drive Suite 500, Durham, NC 27713

  +1 919-322-7200

  kinetics.net

  Closed now: Until 08:00am