Chandler's Towing and Auto & Tire Center - Durham

Reviews about Chandler's Towing and Auto & Tire Center - Durham

• Jer Harwood

  Jun, 29 2018
  ★ ☆ ☆ ☆ ☆
  Absolute crooks. Towed an apartment resident's car in the middle of the night because it was six inches into the handicap "safety aisle" (with the diagonal lines) - NOT the handicap spot. She was forced to find a ride for her kids to get to school in the morning finding her car gone. They claim it was "double parked" but when questioned on what the law actually describes double parked as they said they'll change it to "obstructing handicap access" when 95% of that safety aisle is available. It was obvious they really didn't care what the reason was but were just looking to make some money. When it came down to what they're authorized to tow for it wasn't accurate, but of course it would end in a loss of money and lots of time for the person to take them to small claims court even if they knew they'd win. They charged $200 to get the car back. Ironically the apartment complex manager parks in the same manner almost every day (attached picture) and the resident's car wasn't over the line as much as this one. Absolutely amazed these people can sleep at night with inconveniencing and financially taking advantage of people that are NOT parked illegally. The also refused to allow me to record our conversation when we were at their place of business.
  Seeing their replies to similar complaints it is necessary to point out there is nothing illegal about this parking example.

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